Stop Dealing With IT Problems. We Handle Them.
We fix issues fast, keep your systems running, and make IT one less thing you have to think about.
Your IT, managed
Business-readyBefore
After
We fix the issue, explain what happened, and keep it simple.
Direct-to-tech support (no call centres)
Same technician who learns your setup
Clear, plain-English communication
Who you're working with
Hi, I'm Beckam. I started WhiTek to give businesses straightforward IT support without the usual delays, confusion, or runaround.
When you work with WhiTek, you deal directly with someone who understands your setup and takes ownership of your IT — not a rotating helpdesk.
Beckam
Founder, WhiTek
Sound familiar?
These are the issues most teams ask us to fix first
If any of these sound familiar, you're not alone.
“Wi-Fi drops out in key parts of the office”
“Printers fail when staff are rushing to send documents”
“Backups exist, but nobody is sure they are restorable”
“Different apps and devices are working against each other”
We fix these issues every day.
Services
Practical IT help across your whole setup
Start with the problem in front of you, then improve systems step by step as your business grows.
Urgent faults resolved on-site
Fix hardware and device failures quickly so work can continue.
Day-to-day IT issues fixed fast
Solve common tech problems remotely without waiting for a visit.
Reliable internet across your whole office
Eliminate dropouts, dead zones, and slow connections.
Printing that just works
Set up and maintain printers so your team isn't blocked.
Email, login, and account issues fixed
Resolve access problems quickly so your team can keep working.
Security gaps closed early
Improve protection with practical backup, patching, and risk checks.
Right hardware, set up properly
Get devices configured correctly so your team can start faster.
Cloud and software setup
Migrate to or manage Microsoft 365, Google Workspace, and other platforms.
Pricing
Simple pricing, tailored to your business
Start where you are now and move up only when your business needs more support.
Every business is different — these are typical ranges based on team size and needs.
Best for occasional issues
Ad-hoc support
Pay only when you need help.
$150/hr on-site
- No contracts
- Pay per incident
- Remote or on-site
Best for small teams needing coverage
Essential support
Reliable month-to-month support for everyday IT.
Typically $30–$60 per user/month depending on setup
- Unlimited remote support
- Priority response
- Backup and security checks
- Monthly health summary
Best for growing operations
Fully managed IT
Ongoing management for infrastructure, support, and planning.
- Complete IT management
- Proactive maintenance
- Regular reporting
- Strategic IT planning
Not sure which plan fits? Start with an IT check and get a simple recommendation.
Free starter session
Find what's slowing your business down (and how to fix it)
We run a short review of your setup and give you clear, practical next steps.
No pressure. Just clear answers.
What we review
- Backup status
- Device age and performance
- Security gaps
- Wi-Fi and network reliability
- Email setup and access
- Overall IT health
Contact
Tell us what is slowing your team down
Share your current IT issues and we will recommend practical next steps. No pressure, just helpful guidance.
support@whitek.com.au
Phone
0400 176 271
Service areas
Sydney, Newcastle, Central Coast
Remote support Australia-wide